{"id":3500,"date":"2021-12-03T06:11:11","date_gmt":"2021-12-03T06:11:11","guid":{"rendered":"http:\/\/localhost:8080\/ofsmauritius\/?page_id=3500"},"modified":"2024-09-24T15:30:29","modified_gmt":"2024-09-24T15:30:29","slug":"complaints-we-can-help-with","status":"publish","type":"page","link":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/?page_id=3500","title":{"rendered":"Complaints we can help with"},"content":{"rendered":"\t\t
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Complaints we can help with<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tBANKING\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tComplaints pertaining to Banking institutions licensed by the Bank of Mauritius\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Includes the following licensees of the BOM:
\u2022 Banks
\u2022 Non-bank deposit taking institutions
\u2022 Cash Dealers<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tComplaints pertaining to non-banking institutions licensed by the Financial Services Commission\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Includes the following licensees of the FSC:
\u2022 Insurance Companies
\u2022 Insurance Intermediaries
\u2022 Private Pension Schemes
\u2022 Leasing Companies (for finance leases)
\u2022 Other Persons and Businesses licensed under the relevant Acts of the FSC.<\/p>

But excludes holders of a Category 1 Global Business licence.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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We can help with complaints against financial institutions which are regulated by the Financial Services Commission or the Bank of Mauritius.<\/div>\n
\u2022 Financial institutions are:<\/div>\n
(a) any bank, non-bank deposit taking institution or cash dealer licensed by the central bank;\n(b) any provider of financial services regulated under any relevant enactment.<\/blockquote>\n
\u2022 Financial Services:<\/div>\n
(a) means any financial services or financial business activities regulated under the relevant enactments; and\n(b) includes any services provided under the Securities (Central Depository, Clearing and Settlement) Act by a participant.<\/blockquote>\n
\u2022 Relevant enactments refer to:<\/div>\n
(a) Bank of Mauritius Act\n(b) Banking Act\n(c) Captive Insurance Act\n(d) Financial Services Act\n(e) Insurance Act\n(f) National Payment Systems Act 2018\n(g) Private Pension Schemes Act\n(h) Protected Cell Companies Act\n(i) Securities Act\n(j) Securities (Central Depository, Clearing and Settlement) Act\n(k)Trusts Act<\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Complaints we can help with BANKING Complaints pertaining to Banking institutions licensed by the Bank of Mauritius Includes the following licensees of the BOM:\u2022 Banks\u2022 Non-bank deposit taking institutions\u2022 Cash Dealers NON-BANKING Complaints pertaining to non-banking institutions licensed by the Financial Services Commission Includes the following licensees of the FSC:\u2022 Insurance Companies\u2022 Insurance Intermediaries\u2022 Private …<\/p>\n

Complaints we can help with<\/span> Read More »<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-3500","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"Word_Press_@dmin_ofs","author_link":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/?author=1"},"uagb_comment_info":0,"uagb_excerpt":"Complaints we can help with BANKING Complaints pertaining to Banking institutions licensed by the Bank of Mauritius Includes the following licensees of the BOM:\u2022 Banks\u2022 Non-bank deposit taking institutions\u2022 Cash Dealers NON-BANKING Complaints pertaining to non-banking institutions licensed by the Financial Services Commission Includes the following licensees of the FSC:\u2022 Insurance Companies\u2022 Insurance Intermediaries\u2022 Private…","_links":{"self":[{"href":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/index.php?rest_route=\/wp\/v2\/pages\/3500","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3500"}],"version-history":[{"count":52,"href":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/index.php?rest_route=\/wp\/v2\/pages\/3500\/revisions"}],"predecessor-version":[{"id":4761,"href":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/index.php?rest_route=\/wp\/v2\/pages\/3500\/revisions\/4761"}],"wp:attachment":[{"href":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3500"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}