{"id":3499,"date":"2021-12-03T06:10:51","date_gmt":"2021-12-03T06:10:51","guid":{"rendered":"http:\/\/localhost:8080\/ofsmauritius\/?page_id=3499"},"modified":"2024-09-24T15:30:38","modified_gmt":"2024-09-24T15:30:38","slug":"who-can-lodge-a-complaint","status":"publish","type":"page","link":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/?page_id=3499","title":{"rendered":"Who can lodge a complaint"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3499\" class=\"elementor elementor-3499\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bf1df4f elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bf1df4f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500.2,94.7L0,0v100h1000V0L500.2,94.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9548f69\" data-id=\"9548f69\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d30e93f elementor-widget elementor-widget-heading\" data-id=\"d30e93f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Who can lodge a complaint<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-52b67b5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52b67b5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cf7cac5\" data-id=\"cf7cac5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fb8c8e7 elementor-widget elementor-widget-text-editor\" data-id=\"fb8c8e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Any person or entity who\/which feels that he\/it has not been treated fairly by a financial institution regulated by the Bank of Mauritius and\/or the Financial Services Commission may by himself or through his authorised representative, lodge a complaint in writing with the Ombudsperson.<\/p><p>Please download authorisation letter (<a href=\"\/ofsmauritius\/wp-content\/uploads\/2023\/01\/Letter-of-Authorisation-Individual.pdf\" target=\"_blank\" rel=\"noopener\">Individual<\/a>) (<a href=\"\/ofsmauritius\/wp-content\/uploads\/2023\/01\/Letter-of-Authorisation-Corporate-Bodies.pdf\" target=\"_blank\" rel=\"noopener\">Corporate Bodies<\/a>)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Who can lodge a complaint Any person or entity who\/which feels that he\/it has not been treated fairly by a financial institution regulated by the Bank of Mauritius and\/or the Financial Services Commission may by himself or through his authorised representative, lodge a complaint in writing with the Ombudsperson. Please download authorisation letter (Individual) (Corporate &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/?page_id=3499\"> <span class=\"screen-reader-text\">Who can lodge a complaint<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-3499","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"Word_Press_@dmin_ofs","author_link":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/?author=1"},"uagb_comment_info":0,"uagb_excerpt":"Who can lodge a complaint Any person or entity who\/which feels that he\/it has not been treated fairly by a financial institution regulated by the Bank of Mauritius and\/or the Financial Services Commission may by himself or through his authorised representative, lodge a complaint in writing with the Ombudsperson. Please download authorisation letter (Individual) (Corporate&hellip;","_links":{"self":[{"href":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/index.php?rest_route=\/wp\/v2\/pages\/3499","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3499"}],"version-history":[{"count":37,"href":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/index.php?rest_route=\/wp\/v2\/pages\/3499\/revisions"}],"predecessor-version":[{"id":4764,"href":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/index.php?rest_route=\/wp\/v2\/pages\/3499\/revisions\/4764"}],"wp:attachment":[{"href":"https:\/\/ofsmauritius.govmu.org\/ofsmauritius\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3499"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}